Master Data: Work Types

Master/ Work Types
Work Type Classification Description Status Actions
Repair (Billable) 💰 Productive Standard repair work - customer billable Active
Preventive Maintenance (PM) 💰 Productive Scheduled maintenance under contract Active
Installation 💰 Productive New equipment installation Active
Warranty Repair 🔧 Non-Productive Repair covered under warranty Active
Internal Maintenance 🔧 Non-Productive Maintenance on company-owned equipment Active
Goodwill Service 🔧 Non-Productive Complimentary service for customer relations Active
Emergency Repair 💰 Productive Urgent repair with premium billing Active
Traveling Time 🔧 Non-Productive Technician travel time to/from job sites Active
Training & Development 🔧 Non-Productive Technician training, certifications, skill development Active
Administrative Work 🔧 Non-Productive Paperwork, reporting, inventory management Active